Conditions d’utilisation

1. About Us

This website is operated by Olena Panteleienko, a sole trader registered in Austria. We sell clothing and jewellery exclusively via online delivery. We do not operate any physical retail locations.

2. Scope of These Terms

These Terms of Service govern all purchases made through this website. They apply to all visitors and customers, regardless of location, provided that orders are accepted at our sole discretion.

3. Products

All products are described as accurately as possible, including materials, sizing, and care instructions
Colours may appear slightly different depending on your screen settings — we do not accept returns on this basis alone
We reserve the right to discontinue or modify any product at any time without prior notice
Availability is not guaranteed until your order is confirmed

4. Ordering

By completing checkout, you are making a binding offer to purchase the selected items
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock discrepancies
If your order is cancelled after payment, you will receive a full refund within 14 calendar days

5. Pricing & Payment

Prices are displayed in Euro (€) for most regions. Customers browsing from the United States or Canada will see prices displayed in US Dollars ($)
All prices include applicable VAT where required by law
We accept the payment methods listed at checkout — these may change without prior notice
Payment is due in full at the time of ordering
We do not store or have access to your payment card details — all transactions are processed securely by our payment provider

6. Delivery

We deliver to the addresses and regions listed in our Shipping Policy
Delivery timelines are estimates and may vary due to circumstances outside our control (customs, carrier delays, etc.)
Risk of loss or damage passes to the customer upon delivery

7. Returns & Refunds

Returns and refunds are handled in accordance with our separate Returns & Refunds Policy, which forms part of these Terms of Service.

8. Intellectual Property

All content on this website — including images, text, logos, and design — is the property of Olena Panteleienko or used with permission
You may not reproduce, distribute, or use any content from this site without our prior written consent

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential loss arising from the use of this website or the purchase of our products
Our total liability in connection with any order shall not exceed the amount paid for that order
Nothing in these terms limits liability for death, personal injury, or fraud caused by our negligence

10. Governing Law

These Terms of Service are governed by the laws of the Republic of Austria. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Vienna, Austria.

As a consumer in the EU, you also have the right to access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes take effect from the date of publication on this website. Continued use of the website after changes constitutes acceptance of the updated terms.